I'm going to link to my friends blog instead of reposting the letter he sent to IHC about his recent experience between his 2 year old daughter and and IHC's emergency room. If this happened to Seth, I would have done the same thing. I would have thrown a fit and let them know exactly how stupid they were being. If I'm in the emergencyu room then I think there's a major problem. A big enough problem that I'm willing to pay you 2 or 3 times as much to treat me. So you better treat me and let me know what is going on. And for heck's sake, build a computer system that allows your employees to get updates from past visits AND MAKE THEM READ IT! This is saddening that one of the best medical facilities in America is this disorganized and unprofessional...
http://aaronhardy.com/life-in-general/dear-intermountain-healthcare/
2 comments:
Thanks for the link and your thoughts. I really do appreciate it and likewise hope something changes.
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